Answer: We’re on it! 🛍️✨

Order processing usually takes 1–3 business days. Delivery within Romania typically requires an additional 3–7 business days.

However, for orders that include sterling silver jewelry, please note that delivery may take up to 2–3 weeks, as each piece is handcrafted individually after the order is placed, to ensure quality and intention in every detail.

No worries — you’ll receive a shiny tracking email ✨ as soon as your order is on its way! 🚚💌

Answer: Yes! We now offer international shipping across EU countries! 🌍✨ We’re excited to bring our products to more customers across borders. Shipping within Romania remains a flat rate of 19 lei, while international shipping to Europe is around 10 euros. Happy shopping! 📦💖

Answer: Yay! We’ve made things simple for you—shipping is a flat rate of just 19 lei for all orders within Romania! 🚚 No surprises, just happy deliveries straight to your door! 🎁 For international deliveries, the shipping cost is around 10 euros, ensuring your order reaches you no matter where you are! ✈️

Answer: We’ve got you covered! 😊 You can pay online with your credit/debit card or choose cash on delivery — whichever works best for you! 💳💖

Plus, for sterling silver jewelry, you also have the option to pay in installments, making it easier to invest in a piece you truly love. ✨

Answer: The best way to choose the perfect crystal is to listen to your intuition! ✨💫 Think about the area of your life you'd like to enhance, and let the magic guide you. You can read our descriptions to learn more about each crystal’s properties—or just pick the one that catches your eye! Sometimes, it’s love at first sight! 💖🔮

Answer: To keep your crystal jewelry sparkling and full of good vibes, we recommend using a soft microfiber cloth. Also, check out our Guides page to see any specifics about your cristal of choice.✨ To recharge your crystals energy, just place them under the moonlight or near other crystals like selenite. 🌙💖 Your crystals will thank you!

Answer: You can check out our super handy size guide on the website to help you measure just right! ✨ All you need is a string or measuring tape to find the perfect circumference or length, then simply compare it with our size chart. Easy peasy! 😊📏

Answer: Yes, we do offer customizations — it all depends on the design you have in mind! 💫 Some pieces can be personalized, so feel free to reach out and share what you’re dreaming of. We’re happy to explore the possibilities with you! 💖✨

Answer: Yes, absolutely! 💖 Our jewelry is made from high-quality materials like 925 silver and stainless steel, perfect for those with sensitive skin. 🌸✨ But if you have a more serious allergy to certain metals, feel free to reach out to us—we're here to help! 😊💌

Answer: Yes, absolutely! 💎✨ We only use natural and authentic crystals in our jewelry. Each piece is carefully crafted with love to keep its natural energy and shining beauty, just for you! 🌟🥰

Answer: Yes, all products can be returned within 14 days of receiving your order, as long as they are unused, in their original condition, and with intact packaging. The packaging box must be the same as it was sent — without any stickers, drawings, or other markings.

If the box or the jewelry is damaged, the return will not be accepted, or a fee of 30 lei for the box will be deducted from the final refund amount.

Please note: Personalized jewelry cannot be returned, as each piece is made especially for you.

If you’d like to make a return, just let us know and we’ll guide you through the process! 💌

Answer: Oh, what a shining question! 🌟 We absolutely dream of adding gold to our collections in the future. 💛 For now, we're in the planning and dreaming phase, but stay tuned because gold will definitely bring a touch of magic and elegance to our jewelry! ✨